運送政策

SHIPPING

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, and building or apartment numbers are critical to ensuring a timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

All orders will be sent out under the standard processing time of 5-7 business days.  When your order has been shipped, you will receive an email with tracking information. If you have an questions or concerns regarding your shipment, please email us at support@truelilybeautyco.com and we will do our best to accommodate you.